Quantum Pet Fence 6 01658 05 User Guide
User's Guide User's Guide User's Guide User's Guide User's Guide  
StorNext® 3.5  
6-01658-05  
 
Contents  
Chapter 1  
Introduction  
1
About StorNext File System ..................................................................... 1  
About StorNext Storage Manager ........................................................... 1  
About Distributed LAN Clients .............................................................. 2  
Purpose of This Guide ...................................................................................... 3  
How This Guide is Organized ........................................................................ 3  
Notes, Cautions, and Warnings ...................................................................... 4  
Document Conventions ................................................................................... 5  
Chapter 2  
StorNext GUI Overview  
6
Accessing the StorNext GUI ............................................................................ 6  
The StorNext Home Page ................................................................................ 9  
System Monitors ........................................................................................ 9  
StorNext Home Page Drop-Down Menus ........................................... 13  
StorNext System Status ........................................................................... 16  
StorNext Admin Alerts ........................................................................... 17  
StorNext Server Status ............................................................................ 19  
Home and Help Links ............................................................................. 19  
Application Link ...................................................................................... 19  
The SNFS and SNSM Home Pages ............................................................... 20  
The SNFS Home Page ............................................................................. 20  
SNFS Home Page Drop-Down Menus ................................................. 21  
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i
 
The SNSM Home Page ..............................................................23  
SNSM Home Page Drop-Down Menus ..................................23  
The Configuration Wizard ...............................................................26  
Chapter 3  
SNFS-Only GUI Overview  
29  
Accessing the SNFS GUI ..................................................................29  
The SNFS Home Page .......................................................................31  
The File System Monitor ...........................................................31  
Drop-down Menus and Options .............................................33  
Shortcut Menu Options .............................................................35  
Home and Help Links ...............................................................36  
StorNext Server Status ..............................................................36  
The SNFS Configuration Wizard .............................................38  
Chapter 4  
Common StorNext Tasks  
40  
Entering the StorNext License .........................................................40  
Entering a License String in the .dat File ................................47  
Controlling User Access ...................................................................48  
Changing the Admin Password ..............................................49  
Adding a New User ...................................................................51  
Modifying an Existing User .....................................................53  
Deleting an Existing User .........................................................54  
Starting and Stopping StorNext Components ..............................54  
Accessing StorNext Logs .................................................................56  
Scheduling StorNext Events ............................................................59  
Viewing a Schedule ...................................................................60  
Adding a New Schedule ...........................................................62  
Modifying an Existing Schedule ..............................................64  
Deleting an Existing Schedule .................................................65  
Resetting a Schedule ..................................................................66  
Setting Up E-mail Notification ........................................................67  
Cancelling SNSM Requests .............................................................72  
Setting up Alternate Retrieval Locations .......................................73  
Modifying or Disabling This Feature .............................................75  
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Chapter 5  
Chapter 6  
Backing Up StorNext  
76  
Types of StorNext Software Backups ........................................................... 76  
Setting up Email Notification For Backup ........................................... 77  
Performing a StorNext Software Backup .................................................... 78  
Managing the Backup Policy ......................................................................... 79  
Managing the File System  
82  
Working With File Systems ........................................................................... 82  
Adding a File System .............................................................................. 83  
Creating a File System From SNFS ....................................................... 91  
Modifying a File System ......................................................................... 93  
Deleting a File System ............................................................................. 95  
Managing File System Operations ............................................................... 96  
Disk Device Labeling .............................................................................. 96  
Making Global Changes ....................................................................... 100  
Working with the fsnameservers File ................................................. 104  
Making or Unmaking a File System .................................................... 105  
Starting and Stopping the File System ................................................ 107  
Mounting or Unmounting a File System ............................................ 108  
Working With Disks ..................................................................................... 109  
Adding Disks .......................................................................................... 109  
Deleting Disks ........................................................................................ 111  
Defragmenting a Disk ........................................................................... 112  
Working With Stripe Groups ...................................................................... 113  
Adding a Stripe Group ......................................................................... 114  
Modifying a Stripe Group .................................................................... 117  
Deleting a Stripe Group ........................................................................ 120  
Working With Affinities .............................................................................. 121  
Adding an Affinity ................................................................................ 121  
Adding an Affinity Through SNFS ..................................................... 127  
Setting the Affinity in a Directory ....................................................... 129  
Modifying an Affinity ........................................................................... 131  
Deleting an Affinity ............................................................................... 132  
File System Configuration Restrictions .............................................. 133  
Performing a Metadata Dump .................................................................... 133  
Using the SNSM File System Functions .................................................... 134  
Storing Files ............................................................................................ 135  
Changing a File Version ........................................................................ 137  
Recovering a File .................................................................................... 138  
Recovering a Directory ......................................................................... 139  
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Retrieving a File .......................................................................140  
Retrieving a Directory .............................................................141  
Freeing Disk Blocks .................................................................142  
Moving Files to New Media ...................................................144  
Modifying a File’s Attributes .................................................145  
Understanding Dynamic Resource Allocation ...........................146  
About File System Expansion ................................................146  
About Stripe Group Movement .............................................147  
Expansion and Movement Steps ...........................................148  
Checking the File System ...............................................................148  
Performing File System Expansion ..............................................150  
Performing Stripe Group Movement ...........................................157  
Launching the Movement Wizard ........................................158  
Completing Metadata Stripe Group Movement .................166  
Reusing LUNs in a Data Stripe Group After a Move .........167  
Reusing LUNS in a Metadata Stripe Group After a Move 168  
Chapter 7  
Managing Libraries  
169  
Adding a Library  
170  
170  
173  
177  
178  
182  
183  
184  
185  
186  
187  
Starting the Add Library Wizard  
Adding a SCSI Library  
Adding an ACSLS Network Library  
Adding a DAS Network Library  
Adding a Vault Library  
Modifying a Library  
Deleting a Library  
Rescanning a Library  
Auditing a Library  
Changing the Library State  
Chapter 8  
Managing Drives and Disks  
189  
Working with Tape Drives ............................................................189  
Adding a Tape Drive ...............................................................190  
Modifying a Tape Drive ..........................................................196  
Deleting a Tape Drive .............................................................197  
Changing a Drive State ...........................................................198  
Cleaning a Tape Drive .............................................................199  
Working with Drive Pools .............................................................200  
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Adding a Drive Pool .............................................................................. 200  
Modifying a Drive Pool ........................................................................ 202  
Deleting a Drive Pool ............................................................................ 204  
Managing Disk Space ................................................................................... 205  
Changing Watermark Parameters .............................................................. 206  
Chapter 9  
Managing Media  
208  
Adding Media to a Configured Library .................................................... 208  
Adding a Vault ....................................................................................... 214  
Removing and Moving Media .................................................................... 217  
Removing Media .................................................................................... 217  
Moving Media ........................................................................................ 222  
Using the SNSM Media Functions ............................................................. 225  
Moving Media Manually ...................................................................... 226  
Mounting and Dismounting Media .................................................... 228  
Removing Media From the Storage Manager ................................... 230  
Assigning Blank Media to a Policy Class ........................................... 231  
Transcribing Media ............................................................................... 232  
Changing Media Attributes .................................................................. 234  
Reclassifying a Media Class Grouping ............................................... 235  
Cleaning Media ...................................................................................... 237  
Cancelling the Eject Media Process ..................................................... 238  
Chapter 10  
Managing Storage Disks  
239  
Storage Disk Deduplication ......................................................................... 240  
Adding a Storage Disk ................................................................................. 241  
Modifying a Storage Disk ............................................................................ 245  
Deleting a Storage Disk ................................................................................ 246  
Changing a Storage Disk State .................................................................... 247  
Cleaning a Storage Disk ............................................................................... 249  
Chapter 11  
Data Migration Management  
251  
Policy Classes and Relationships ................................................................ 252  
Stub Files ................................................................................................. 252  
Disk-to-Disk Relocation ........................................................................ 253  
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Adding a Storage Policy .................................................................253  
Adding a Policy Class Through SNSM Without a Relation  
Point ....................................................................................260  
Adding a Relation Point to a Policy Class ............................265  
Modifying a Policy Class ...............................................................267  
Deleting a Policy Class ...................................................................267  
Applying a Policy Class .................................................................269  
Chapter 12  
StorNext Reports  
270  
SNFS Reports  
271  
271  
272  
275  
278  
280  
281  
286  
290  
292  
293  
295  
298  
301  
303  
305  
308  
The Backup Information Report  
The Drive State Information Report  
The File Information Report  
The Library Information Report  
The Library Space Used Report  
The Media Information Report  
The Policy Class Information Report  
The Relation Information Report  
The Request Information Report  
The Scheduler Information Report  
The Storage Disk Information Report  
The Directory Affinity Report  
The File System Statistics Report  
The Stripe Group Statistics Report  
The File System Client Report  
The File System LAN Client Report  
Chapter 13  
Service Management  
311  
Using Health Check ........................................................................311  
Running a Health Check .........................................................312  
Viewing the Health Check History .......................................312  
Viewing the Health Check Results ........................................314  
Using State Capture ........................................................................315  
Capturing the Current System State .....................................315  
Downloading a Previous System Capture ...........................316  
Deleting a Previous System Capture ....................................317  
Using the System Status Tool ........................................................317  
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Chapter 14  
Appendix A  
Customer Assistance  
322  
Quantum Technical Assistance Center ...................................................... 322  
Operating Guidelines  
327  
The Reserved Space Parameter ................................................................... 327  
Distributed LAN Server/Client Network and Memory Tuning ........... 329  
Distributed LAN Server and Client Network Tuning ..................... 329  
Distributed LAN Server Memory Tuning .......................................... 330  
Configuring LDAP ........................................................................................ 332  
Using LDAP ............................................................................................ 332  
UNIX File and Directory Modes .......................................................... 333  
LDAP Refresh Timeout ......................................................................... 333  
User ID Mapping Precedence .............................................................. 333  
Setting Up Restrictive ACLs ........................................................................ 334  
Default Single-Path I/O Retry Behavior ................................................... 334  
Event Handles for fsm.exe on a Windows Metadata Server .................. 335  
FSBlockSize, Metadata Disk Size, and JournalSize Settings ................... 335  
Allowance for Special Characters ............................................................... 337  
Disk Naming Requirements ........................................................................ 338  
General Operating Guidelines and Limitations ....................................... 338  
Appendix B  
Appendix C  
HA Failover  
349  
351  
Using The Command Line Interface  
Labeling Disk Devices .................................................................................. 352  
Modifying Global Settings ........................................................................... 353  
Making a File System ................................................................................... 355  
Starting and Stopping SNFS ........................................................................ 356  
Unmounting or Mounting a File System ................................................... 357  
Creating a File System Server ...................................................................... 358  
Adding a File System Client ........................................................................ 360  
Configuring a Stripe Group ......................................................................... 361  
Adding an Affinity ....................................................................................... 362  
Creating a Disk-to-Disk Policy Class ......................................................... 364  
Modifying a Disk-to-Disk Policy Class ............................................... 365  
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Manual Disk-to-Disk Relocation ...........................................365  
Enabling Stub File Support ............................................................366  
Managing Storage Disks with Deduplication Enabled .............367  
Adding a Dedup Sdisk ............................................................367  
Modifying a Dedup Sdisk .......................................................367  
Deleting a Dedup Sdisk ..........................................................367  
Obtaining Dedup Sdisk Information ....................................368  
Obtaining Distributed LAN Client Information ........................369  
The proxy Command ..............................................................369  
The proxy long Command .....................................................369  
The proxy who Command .....................................................370  
Using the Dynamic Resource Allocation Feature ......................370  
Checking the File System ........................................................371  
Adding a Stripe Group Without Moving .............................371  
Adding and Moving a Data Stripe Group ...........................372  
Moving a Metadata/Journal Stripe Group ..........................373  
Specifying an Alternate Retrieval Location .................................375  
Appendix D  
RAS Messages  
376  
Media and Drive RAS Messages ...................................................376  
SNFS RAS Messages .......................................................................390  
Other RAS Messages ......................................................................402  
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Figures  
Figure 1  
Figure 2  
Figure 3  
Figure 4  
Figure 5  
Figure 6  
Figure 7  
Figure 8  
Figure 9  
StorNext Login Window............................................................. 7  
StorNext Home Page ................................................................... 8  
File System Monitor................................................................... 10  
Library Monitor.......................................................................... 11  
Storage Disk Monitor................................................................. 12  
Service - System Status screen.................................................. 17  
Service - Admin Alerts Screen.................................................. 18  
Application Link ........................................................................ 20  
SNFS Home Page ....................................................................... 21  
Figure 10 SNSM Menu................................................................................ 24  
Figure 11 StorNext Configuration Wizard............................................... 27  
Figure 12 Config Menu Options................................................................ 28  
Figure 13 StorNext File System Login Window...................................... 30  
Figure 14 SNFS Home Page ....................................................................... 31  
Figure 15 File System Monitor................................................................... 32  
Figure 16 File System Menus ..................................................................... 33  
Figure 17 Start/Stop SNFS Screen............................................................. 36  
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Figure 18 Complete Start/Stop SNFS Screen.............................37  
Figure 19 SNFS Configuration Wizard Screen ..........................38  
Figure 20 Enter License Introduction Screen.............................42  
Figure 21 Quantum License Agreement.....................................43  
Figure 22 Enter License Strings Screen.......................................44  
Figure 23 Complete Enter License Screen (Temporary)...........45  
Figure 24 License Reminder.........................................................45  
Figure 25 Complete Enter License Screen (Permanent) ...........47  
Figure 26 License String Example ...............................................48  
Figure 27 User Access Control Screen ........................................49  
Figure 28 Modify User Screen......................................................50  
Figure 29  
Add New User Screen ................................................51  
Figure 30 Modify User Screen......................................................53  
Figure 31 Start/Stop StorNext Screen.........................................55  
Figure 32 Complete Start/Stop StorNext Task Screen .............56  
Figure 33 Select Log Screen ..........................................................57  
Figure 34 Select File Screen...........................................................58  
Figure 35 Log File Example..........................................................59  
Figure 36 Schedule Events Screen 1 ............................................61  
Figure 37 Schedule Events Screen 2 ............................................62  
Figure 38 Schedule Events Screen 3 ............................................63  
Figure 39 Configure E-mail Notification Screen .......................68  
Figure 40 Configure SMTP E-mail Screen..................................69  
Figure 41 Configure E-mail Addresses Screen ..........................70  
Figure 42 Complete E-mail Configuration Screen ....................71  
Figure 43 Cancel Request Screen.................................................72  
Figure 44 Alternate Retrieval Location Screen ..........................74  
Figure 45 Backup StorNext Screen ..............................................78  
Figure 46 Complete Backup Task Screen ...................................79  
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Figure 47 Backup Policy Screen................................................................. 80  
Figure 48 File System - Introduction Screen ............................................ 83  
Figure 49 Add New File System Screen ................................................... 84  
Figure 50 Directory Browser Window...................................................... 85  
Figure 51 Select Directory Window .......................................................... 85  
Figure 52 Disk Settings Screen................................................................... 86  
Figure 53 Customize Stripe Group Screen ............................................... 88  
Figure 54 Label Help Screen....................................................................... 89  
Figure 55 Complete File System Task Screen .......................................... 91  
Figure 56 Configure File System Screen................................................... 92  
Figure 57 Modify File System Window.................................................... 94  
Figure 58 Label Disk Device Screen .......................................................... 97  
Figure 59 Labeling Warning....................................................................... 98  
Figure 60 Label Name Window................................................................. 98  
Figure 61 Data Loss Warning..................................................................... 99  
Figure 62 Unlabel Warning ........................................................................ 99  
Figure 63 Modify Global Settings Screen ............................................... 101  
Figure 64 Make File System Screen......................................................... 106  
Figure 65 Start or Stop File System Screen............................................. 107  
Figure 66 Mount or Unmount File System Screen................................ 108  
Figure 67 Manage Disks Screen ............................................................... 110  
Figure 68 Add Disk Screen....................................................................... 111  
Figure 69 Configure Stripe Group Screen .............................................. 114  
Figure 70 Add Stripe Group Screen ........................................................ 115  
Figure 71 Modify Stripe Group Screen................................................... 118  
Figure 72 Add Affinity Introduction Screen.......................................... 122  
Figure 73 Add Affinity Screen ................................................................. 123  
Figure 74 Select Directory Screen ............................................................ 124  
Figure 75 Assign Affinity Screen............................................................. 125  
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Figure 76 Exclusive Stripe Group Screen .................................126  
Figure 77 Complete Add Affinity Task Screen........................127  
Figure 78 Add, Modify, or Delete Affinities Screen................128  
Figure 79 Add Affinity Screen ...................................................128  
Figure 80 Set Affinity Screen......................................................130  
Figure 81 Set Affinity Screen......................................................130  
Figure 82 Modify Affinity Screen ..............................................131  
Figure 83 Metadata Dump of File System Screen ...................134  
Figure 84 Store Files Screen........................................................135  
Figure 85 Optional Store Parameters Screen............................136  
Figure 86 Change File Version Screen ......................................137  
Figure 87 Recover Files Screen...................................................138  
Figure 88 StorNext Recoverable Files Screen...........................139  
Figure 89 Recover Directory Screen ..........................................140  
Figure 90 Retrieve Files Screen ..................................................141  
Figure 91 Retrieve Directory Screen..........................................142  
Figure 92 Free Disk Blocks Screen.............................................143  
Figure 93 Move Files to New Media Screen.............................144  
Figure 94 Modify File Attributes Screen...................................145  
Figure 95 Check File System Screen..........................................149  
Figure 96 Check File System Status Screen ..............................150  
Figure 97 File System Expansion Introduction Screen...........152  
Figure 98 Check File System Reminder....................................152  
Figure 99 Data Stripe Group Selection Screen.........................153  
Figure 100 Metadump Warning ..................................................154  
Figure 101 New Data Stripe Group Screen ................................155  
Figure 102 Complete File System Task Screen ..........................156  
Figure 103 Move Stripe Group Screen........................................159  
Figure 104 Move Stripe Group Introduction Screen.................160  
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Figure 105 Move Options Screen............................................................... 161  
Figure 106 Data Stripe Group Move Screen............................................. 162  
Figure 107 No Writable Stripe Groups Warning.................................... 162  
Figure 108 Destination Stripe Group Too Small Warning..................... 163  
Figure 109 Metadata Stripe Group Message............................................ 163  
Figure 110 Metadata/Journal Move Screen............................................. 164  
Figure 111 Complete Stripe Group Move Screen.................................... 165  
Figure 112 Process Initiated Status Screen ............................................... 166  
Figure 113 Stripe Group Move Status Screen .......................................... 167  
Figure 114 Library Introduction Screen.................................................... 171  
Figure 115 Library Type Screen................................................................. 172  
Figure 116 Library Name Screen ............................................................... 173  
Figure 117 Media Types Screen ................................................................. 174  
Figure 118 SCSI Device Screen................................................................... 175  
Figure 119 Complete Add Library Task Screen ...................................... 176  
Figure 120 ACSLS Library Name Screen.................................................. 177  
Figure 121 DAS Configuration Screen...................................................... 178  
Figure 122 DAS Library Name Screen...................................................... 179  
Figure 123 DAS Media Types Screen........................................................ 180  
Figure 124 DAS 2 Library Name Screen................................................... 181  
Figure 125 Vault Library Name Screen .................................................... 182  
Figure 126 Configure Library Screen........................................................ 183  
Figure 127 Modify SCSI Library Screen.................................................... 184  
Figure 128 Audit Library Screen................................................................ 186  
Figure 129 Change Library State Screen................................................... 187  
Figure 130 Tape Drive Introduction Screen ............................................. 190  
Figure 131 Associated Library Screen....................................................... 191  
Figure 132 Hardware Devices Screen ....................................................... 192  
Figure 133 Complete Add Drive Task Screen.......................................... 193  
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Figure 134 Match Devices with Slots Screen..............................194  
Figure 135 Tape Drive Mapping Help Screen ...........................195  
Figure 136 Configure Drives Screen............................................196  
Figure 137 Modify Drive Screen..................................................197  
Figure 138 Delete Warning Window ..........................................198  
Figure 139 Change Drive State Screen........................................198  
Figure 140 Clean Drive Screen.....................................................199  
Figure 141 Configure Drive Pools Screen...................................201  
Figure 142 Add New Drive Pool Screen.....................................201  
Figure 143 Warning Message Window.......................................202  
Figure 144 Modify Drive Pool Screen .........................................203  
Figure 145 Restart Message Window..........................................203  
Figure 146 Delete Warning Message...........................................204  
Figure 147 Manage Disk Space Screen........................................205  
Figure 148 Change Watermark Parameters Screen...................207  
Figure 149 Add Media - Introduction Screen ............................209  
Figure 150 Associated Library Screen.........................................210  
Figure 151 Associated Library Screen 2......................................211  
Figure 152 Select Mailbox Screen ................................................212  
Figure 153 Complete Add Media Task Screen ..........................213  
Figure 154 Select Media Type Screen..........................................214  
Figure 155 Add Media IDs Screen...............................................215  
Figure 156 Create New Media ID Screen ...................................216  
Figure 157 Remove or Move Media Screen................................217  
Figure 158 Select Media Screen....................................................218  
Figure 159 StorNext Media Browser Screen ..............................219  
Figure 160 Complete Remove/Move Media Task Screen .......220  
Figure 161 Library Operator Interface Screen ...........................221  
Figure 162 LOI Eject Screen..........................................................221  
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Figure 163 Select Destination Library Screen .......................................... 223  
Figure 164 Library Operator Interface Screen ......................................... 224  
Figure 165 LOI Enter Screen....................................................................... 225  
Figure 166 Manually Move Media Screen................................................ 227  
Figure 167 Media Browser Screen ............................................................. 227  
Figure 168 Mount Media Screen................................................................ 229  
Figure 169 Dismount Media Screen .......................................................... 230  
Figure 170 Remove Media From SNSM Screen....................................... 231  
Figure 171 Assign Policy Screen................................................................ 232  
Figure 172 Transcribe Media Screen ......................................................... 233  
Figure 173 Change Media Attributes Screen ........................................... 234  
Figure 174 Reclassify Media Screen .......................................................... 235  
Figure 175 Media Class Browser Window............................................... 236  
Figure 176 Clean Media Screen.................................................................. 237  
Figure 177 Cancel Eject Process Screen..................................................... 238  
Figure 178 Configure Storage Disk Screen............................................... 241  
Figure 179 Add Storage Disk - Introduction Screen............................... 242  
Figure 180 Add Storage Disk Screen......................................................... 243  
Figure 181 Complete Storage Disk Screen ............................................... 244  
Figure 182 Modify Storage Disk Screen.................................................... 245  
Figure 183 Delete Warning Message......................................................... 247  
Figure 184 Change Storage Disk State Screen ......................................... 248  
Figure 185 Clean Storage Disk Screen....................................................... 249  
Figure 186 Storage Policy Introduction Screen........................................ 254  
Figure 187 Policy Class and Directory Screen ......................................... 255  
Figure 188 Directory Browser Window.................................................... 256  
Figure 189 Relocation Policy Selection Screen......................................... 257  
Figure 190 Store, Truncate, and Relocate Times Screen......................... 258  
Figure 191 Number of File Copies and Media Type Screen.................. 259  
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Figure 192 Complete Storage Policy Task Screen .....................260  
Figure 193 Manage Policy Classes Screen..................................261  
Figure 194 Add Policy Class Screen............................................261  
Figure 195 Modify Parameters Screen ........................................262  
Figure 196 Manage Policy Class Relationships Screen.............265  
Figure 197 Add Relationship Screen...........................................266  
Figure 198 Directory Browser Window......................................266  
Figure 199 Remove Relationships Screen...................................268  
Figure 200 Backup Information Report ......................................272  
Figure 201 Drive States Report Screen........................................274  
Figure 202 Drive State Information Report................................275  
Figure 203 Files Report Screen.....................................................276  
Figure 204 StorNext File Browser Screen ...................................277  
Figure 205 File Information Report.............................................278  
Figure 206 Libraries Report Screen .............................................279  
Figure 207 Library Information Report ......................................280  
Figure 208 Library Space Used Report .......................................281  
Figure 209 Media Report Screen..................................................283  
Figure 210 Media Browser screen................................................284  
Figure 211 Media Information Report ........................................285  
Figure 212 Detailed Media Information Report ........................286  
Figure 213 Policy Classes Report Screen ....................................289  
Figure 214 Policy Class Information Report ..............................290  
Figure 215 Directory/Policy Class Relationships Report Screen..  
291  
Figure 216 Relation Information Report.....................................292  
Figure 217 Request Report Screen...............................................293  
Figure 218 Scheduler Report Screen............................................294  
Figure 219 Scheduler Information Report..................................295  
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Figure 220 Storage Disk Report Screen..................................................... 297  
Figure 221 Storage Disk Information Report........................................... 298  
Figure 222 Affinities Report Screen........................................................... 299  
Figure 223 Directory Browser Screen........................................................ 300  
Figure 224 Directory Affinity Report........................................................ 300  
Figure 225 File System Report Screen....................................................... 302  
Figure 226 File System Statistics Report................................................... 303  
Figure 227 Stripe Groups Report Screen .................................................. 304  
Figure 228 Stripe Group Statistics Report ................................................ 305  
Figure 229 File System Client Report Screen ........................................... 307  
Figure 230 File System Client Report........................................................ 308  
Figure 231 File System Distributed LAN Client Statistics Report  
Screen ......................................................................................... 309  
Figure 232 File System LAN Client Report.............................................. 310  
Figure 233 Health Check Tests Screen...................................................... 312  
Figure 234 Health Check History Screen.................................................. 313  
Figure 235 Health Check Results Screen .................................................. 314  
Figure 236 Capture System State Screen .................................................. 315  
Figure 237 Download Capture File Screen............................................... 316  
Figure 238 Service - System Status Screen................................................ 318  
Figure 239 RAS Ticket Details Screen ....................................................... 319  
Figure 240 Recommended Actions Screen............................................... 321  
Appendix Figures  
Figure 1  
Figure 2  
Figure 3  
Figure 4  
Figure 5  
Figure 6  
No Media Found RAS.............................................................. 377  
Possible Drive/Media Mount Discrepancy RAS................. 378  
Tape Drive Alerts RAS part 1 ................................................. 379  
Tape Drive Alerts RAS part 2 ................................................. 380  
Tape Drive Alerts RAS part 3 ................................................. 381  
Drive Reported Drive Error RAS ........................................... 382  
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Figure 7  
Figure 8  
Figure 9  
Cleaning of Drive Failed RAS...................................383  
Wrong Firmware Level/Invalid Drive Type RAS 383  
Drive Removed RAS..................................................384  
Figure 10 Tape Drive -Configuration Failed RAS...................384  
Figure 11 Tape Drive - Reported Media Error RAS................385  
Figure 12 Cleaning Media Expired RAS...................................385  
Figure 13 No Cleaning Media Available RAS .........................386  
Figure 14 Media Suspect Threshold Count Exceeded RAS...386  
Figure 15 Media Format Failure RAS .......................................387  
Figure 16 Invalid Media Label Detected RAS..........................388  
Figure 17 Media Not Found RAS ..............................................389  
Figure 18 Duplicate Physical Media Found RAS....................389  
Figure 19 Storage Disk Taken Offline RAS ..............................390  
Figure 20 Configuration Not Supported RAS .........................391  
Figure 21 Label Validation Failure RAS ...................................391  
Figure 22 Connection Rejected RAS..........................................392  
Figure 23 File System Failover RAS ..........................................392  
Figure 24 I/O Error RAS.............................................................393  
Figure 25 Journaling Error Detected RAS ................................393  
Figure 26 SNFS License Required RAS.....................................394  
Figure 27 SNFS License Failure RAS.........................................394  
Figure 28 LUN Mapping Changed RAS...................................395  
Figure 29 Communication Failure RAS....................................395  
Figure 30 Metadata Inconsistency Detected RAS ...................396  
Figure 31 Bad File System Metadata Dump RAS....................396  
Figure 32 Metadata Dump Failure RAS ...................................397  
Figure 33 File System or Metadata Capacity Warning RAS..397  
Figure 34 File Processing Failure RAS......................................398  
Figure 35 Missing LUNs RAS ....................................................398  
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Figure 36 Disk Space Allocation Failure RAS........................................ 399  
Figure 37 System Resource Failure RAS................................................. 399  
Figure 38 Affinity Configuration Violations RAS................................. 400  
Figure 39 Quota Limit or Fragmentation Warnings RAS .................... 401  
Figure 40 Shutdown Error RAS ............................................................... 401  
Figure 41 Initialization Failure RAS........................................................ 402  
Figure 42 Checksum Error RAS............................................................... 403  
Figure 43 Troubleshooting the StorNext Software RAS....................... 404  
Figure 44 Software Resource Violations RAS........................................ 405  
Figure 45 Closing Service Tickets RAS ................................................... 406  
Figure 46 Analyzing Service Tickets RAS .............................................. 407  
Figure 47 Viewing Service Tickets RAS.................................................. 408  
Figure 48 Vault Failure RAS..................................................................... 408  
Figure 49 Robotics - Not Ready RAS ...................................................... 409  
Figure 50 Robotics - Move Failure RAS.................................................. 410  
Figure 51 Robotics - Wrong Firmware Level/Invalid Library  
Type RAS................................................................................... 411  
Figure 52 Backup Failed RAS................................................................... 412  
Figure 53 Backup Errors RAS................................................................... 413  
Figure 54 Configuration Violations RAS................................................ 414  
Figure 55 Invalid Configuration RAS part 1.......................................... 415  
Figure 56 Invalid Configuration RAS part 2.......................................... 416  
Figure 57 Downloading a System State Capture RAS.......................... 416  
Figure 58 Capturing a System State RAS ............................................... 417  
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StorNext User’s Guide  
 
Chapter 1  
1Introduction  
StorNext is data management software that enables customers to  
complete projects faster and confidently store more data at a lower cost.  
Used in the world's most demanding environments, StorNext is the  
standard for high performance shared workflow operations and multitier  
archives. StorNext consists of two components: StorNext File System  
(SNFS), a high performance data sharing software, and StorNext Storage  
Manager (SNSM), the intelligent, policy-based data mover.  
About StorNext File  
System  
StorNext File System streamlines processes and facilitates faster job  
completion by enabling multiple business applications to work from a  
single, consolidated data set. Using SNFS, applications running on  
different operating systems (Windows, Linux, UNIX, HPUX, AIX, and  
Mac OS X) can simultaneously access and modify files on a common,  
high-speed SAN storage pool. This centralized storage solution  
eliminates slow LAN-based file transfers between workstations and  
dramatically reduces delays caused by single-client failures. With SNFS,  
any server can access files and pick up processing requirements of a  
failed system to continue operations.  
1
About StorNext Storage  
Manager  
StorNext Storage Manager enhances the StorNext solution by reducing  
the cost of long term data retention, without sacrificing accessibility.  
SNSM sits on top of SNFS and utilizes intelligent data movers to  
transparently locate data on multiple tiers of storage. This enables  
customers to store more files at a lower cost, without having to  
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StorNext User’s Guide  
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Chapter 1 Introduction  
reconfigure applications to retrieve data from disparate locations.  
Instead, applications continue to access files normally and SNSM  
automatically handles data access – regardless of where the file resides.  
As data movement occurs, SNSM also performs a variety of data  
protection services to guarantee that data is safeguarded both on site and  
off site.  
About Distributed LAN  
Clients  
StorNext supports distributed LAN clients. Unlike a traditional StorNext  
SAN client, a distributed LAN client does not connect directly to  
StorNext via fibre channel or iSCSI, but rather across a LAN through a  
gateway system called a distributed LAN server. The distributed LAN  
server is itself a directly connected StorNext client, but it processes  
requests from distributed LAN clients in addition to running  
applications.  
1
Any number of distributed LAN clients can connect to multiple  
distributed LAN servers. StorNext File System supports Distributed LAN  
client environments in excess of 1000 clients, and should support  
deployments as large as 5000 clients. File system aggregate throughput is  
not adversely impacted.  
Besides the obvious cost-savings benefit of using distributed LAN clients,  
there will be performance improvements as well.  
Distributed LAN clients must be licensed in the same way as StorNext  
SAN clients. When you request your permanent StorNext license, you  
will need to specify the number of distributed LAN clients you plan to  
use. Naturally, you can always purchase additional distributed LAN  
client licenses as your needs expand. For more information about  
StorNext licensing, see Entering the StorNext License on page 40.  
StorNext provides distributed LAN client information via the status  
monitors on the StorNext home page, SNSM home page, and SNFS home  
page. More detailed information is available through the Clients Report  
and the Distributed LAN Client Performance Report. For more  
information about StorNext reports, see StorNext Reports on page 270.  
Before you can fully use distributed LAN clients, you must first configure  
a distributed LAN server and distributed LAN clients as described in the  
StorNext Installation Guide.  
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Chapter 1 Introduction  
Purpose of This Guide  
Purpose of This Guide  
This guide is intended to assist StorNext users perform day-to-day tasks  
with the software. This guide also describes how to generate reports.  
Quantum recommends using the graphical user interface to accomplish  
tasks, but an appendix provides alternative procedures for users who  
wish to perform those tasks via the command line interface.  
How This Guide is Organized  
This guide contains the following chapters:  
• Chapter 1, Introduction  
• Chapter 2, StorNext GUI Overview  
• Chapter 3, SNFS-Only GUI Overview  
• Chapter 4, Common StorNext Tasks  
• Chapter 5, Backing Up StorNext  
• Chapter 6, Managing the File System  
• Chapter 7, Managing Libraries  
• Chapter 8, Managing Drives and Disks  
• Chapter 9, Managing Media  
• Chapter 10, Managing Storage Disks  
• Chapter 11, Data Migration Management  
• Chapter 12, StorNext Reports  
• Chapter 13, Service Management  
• Chapter 14, Customer Assistance  
• Appendix A, Operating Guidelines  
• Appendix B, HA Failover  
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Chapter 1 Introduction  
Notes, Cautions, and Warnings  
• Appendix C, Using The Command Line Interface  
• Appendix D, RAS Messages  
Notes, Cautions, and Warnings  
The following table describes important information about Notes,  
Cautions, and Warnings used throughout this guide.  
Description  
Definition  
Consequences  
Note:  
Indicates important  
information that helps  
you make better use of  
the software.  
No hazardous or  
damaging consequences.  
Caution:  
Warning:  
Advises you to take or  
avoid a specified action.  
Failure to take or avoid  
this action could result  
in loss of data.  
Advises you to take or  
avoid a specified action.  
Failure to take or avoid  
this action could result  
in physical harm to the  
user or hardware.  
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Chapter 1 Introduction  
Document Conventions  
Document Conventions  
This guide uses the following document conventions to help you  
recognize different types of information.  
Conventions  
Examples  
TSM_control stop  
is the same as  
# TSM_control stop  
For all UNIX-based  
commands, the # prompt is  
implied, although it is not  
shown.  
For all UNIX-based  
commands, words in italic are  
variables and should be  
replaced with user-defined  
values.  
cvaffinity <filename>  
where <filename> is a  
variable and should be  
replaced with a user-defined  
value.  
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an  
Chapter 2  
2StorNext GUI Overview  
This section describes how to access and navigate through the StorNext  
GUI, which includes both SNFS and SNSM. If you purchased SNFS only,  
refer to SNFS-Only GUI Overview.  
This chapter includes the following topics:  
• Accessing the StorNext GUI  
• The StorNext Home Page  
• The SNFS and SNSM Home Pages  
• The Configuration Wizard  
Note: StorNext supports internationalization for the name space of  
the file system. This support is fully UTF-8 compliant. It is up  
to the individual client to set the proper UTF-8 locale.  
Accessing the StorNext GUI  
The StorNext GUI is browser-based and can be remotely accessed from  
any machine with access to the StorNext server.  
StorNext User’s Guide  
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